The kit at the post office

Ask for the kit and understand how to hand it in.

Key words

Read these before you listen: you will hear most of them.

  • il kitthe application pack

    Il kit per il permesso di soggiorno si prende all'ufficio postale.

    Masculine and invariable, borrowed from English. For the permesso it means the envelope of forms and instructions you collect at the post office.

  • l'ufficio postalethe post office

    Vado all'ufficio postale a pagare una bolletta.

    Masculine, though people mostly say la posta: vado alla posta. Italian post offices also take bill payments and some official paperwork, so expect to take a number and wait.

  • lo sportellothe service counter / window

    Si accomodi allo sportello numero tre.

    Masculine, with lo because of the s plus consonant. The window where a clerk serves you in a bank, post office or public office.

  • la bustathe envelope

    Metta i moduli nella busta, ma non la chiuda.

    Feminine. Also the bag you get in a shop (una busta di plastica), and in la busta paga, the payslip.

  • il modulothe form

    Deve compilare questo modulo e firmarlo in fondo.

    Masculine. The paper or online form you fill in at every office. Un modulo is also a module, as in a course.

  • la fotocopiathe photocopy

    Serve la fotocopia di tutte le pagine del passaporto.

    Feminine, plural le fotocopie. Fare una fotocopia is to make a copy; offices often say just la copia.

  • l'originalethe original (document)

    Nel kit vanno le fotocopie; gli originali li porta in questura.

    Masculine as a noun: l'originale, gli originali. As an adjective it means both original and unusual, as in English.

Listen: Il kit alle Poste

A newcomer asks a post office clerk for the residence permit kit. 5 questions; finishing them completes this step.

Start listening

Practise it out loud